Normalcy seems to have returned to the mid-atlantic/New York,and New England regions after the blizzard and the resulting air travel disruptions.
Airlines, as expected, did a terrible job in their preparedness and response to such predictable events such as weather...
One group of travelers that did not quite suffer are those who are customers of travel management companies who scrambled mightily to accommodate their customers and be on their side when needed most.
Joe Sharkey agrees. In his "On the Road" article published in the New York Times yesterday, he drove the point home.
http://www.nytimes.com/2011/01/04/business/04road.html
www.premieretravel.com
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