With airlines downsizing aircraft and selling more seats, frequent flyer members are having a hard time redeeming their mileage awards.
Seats assigned for frequent flyer redemptions are being reduced or outright eliminated. On popular routes, travelers find it impossible to redeem their miles no matter how flexible they are.
If they do find seats, they are greeted with a slew of fees to redeem their "free awards".
The game has changed so much over the years with millions of new members raking in big miles even when they don't fly. Signing up for a new credit card will make the applicant eligible immediately for a domestic ticket. Purchases of any product or service are eligible to receive mileage credits.
The result is the worst of both worlds: way too many people competing for more scarce seats.
At some point, loyalty will be on the line if airlines cannot deliver opportunities for redemption.
www.premieretravel.com
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