The following update is for our customers enrolled in the current RewardOne® and/or PerksPlus® loyalty programs, which are designed to reward small and mid-sized enterprises for business travel on United, United Express and Lufthansa. As these customers transition to the new United PerksPlusSM program, the following should be noted:
1. Points Transfer and Conversion – Existing RewardOne and PerksPlus customers who signed up before 9:00pm CDT on June 20, 2012 and linked their United PerksPlus accounts will have seen their legacy program points converted to the new United PerksPlus on June 21, 2012. Points converted and transferred will include all outstanding balances in the legacy programs through March 31, 2012. Customers who enrolled after 9:00pm CDT on June 20, 2012 through June 30, 2012 will receive their points transfer
in July.
2. United PerksPlus Online Redemption Tool – All United PerksPlus customers who have enrolled successfully in the program before 9:00pm CDT on June 20, 2012, and had legacy program balances that transferred over, now have access to the Online Redemption Tool at http://unitedperksplus.united.com. Customers must log in to their new account then click “Redeem Points” to access this tool.
3. Program Termination – Any outstanding balances in existing RewardOne and/or PerksPlus accounts will be removed after July 1, 2012. Please advise your eligible customers to complete the enrollment process in the new United PerksPlus prior to this date. For existing customers that currently enjoy corporate discounts on United, please remind them that they have until this date to redeem all outstanding points.
The United PerksPlus Service Center is available for assistance with general program information. Please call 866-230-3296 (Mon. - Fri. 8:30am - 7:00pm ET) in the U.S. or Canada.
United PerksPlus Enrollment Process:
In the event your customers have not had the opportunity to enroll in the new United PerksPlus program, we encourage them to do so at their earliest convenience in order to take advantage of the extended retroactive credit deadline of June 30, 2012.
To enroll, simply follow the three-step process below. Prior to beginning the enrollment process, please have your existing User ID and password available as reference:
• If you are an existing RewardOne and PerksPlus customer, please log into http://rewardone.united.com to authenticate and begin the enrollment process.
• If you are only a PerksPlus member, please log into www.perkspluspartners.com with your existing User ID (three numerical and two alpha characters) and password.
• Once you have logged in successfully, select the link labeled “click here” to enroll into the new United PerksPlus program. The system will then automatically direct you to the Terms and Conditions page.
• Once you accept the program’s Terms and Conditions, your existing company information will automatically be uploaded to help you begin the enrollment process.
• During enrollment, you will have an opportunity to upload your travelers by their MileagePlus number. Please note that the new MileagePlus number consists of eight alpha-numeric characters.
• If you are in need of password assistance with your customer’s existing PerksPlus account, please call 888-737-5775 (8:30am – 7:00pm ET, Monday – Friday) or e-mail PerksPlusNorthAm@united.com
• If you are in need of program support with your customer’s existing RewardOne account, please call 800-395-4922 (8:00am – 4:30pm ET, Monday – Friday) or e-mail RewardOne@coair.com
www.premieretravel.com
Monday, June 25, 2012
United PerksPlus Update-Point Conversion and Online Redemption Tools
The following update is for our customers enrolled in the current RewardOne® and/or PerksPlus® loyalty programs, which are designed to reward small and mid-sized enterprises for business travel on United, United Express and Lufthansa. As these customers transition to the new United PerksPlusSM program, the following should be noted:
1. Points Transfer and Conversion – Existing RewardOne and PerksPlus customers who signed up before 9:00pm CDT on June 20, 2012 and linked their United PerksPlus accounts will have seen their legacy program points converted to the new United PerksPlus on June 21, 2012. Points converted and transferred will include all outstanding balances in the legacy programs through March 31, 2012. Customers who enrolled after 9:00pm CDT on June 20, 2012 through June 30, 2012 will receive their points transfer
in July.
2. United PerksPlus Online Redemption Tool – All United PerksPlus customers who have enrolled successfully in the program before 9:00pm CDT on June 20, 2012, and had legacy program balances that transferred over, now have access to the Online Redemption Tool at http://unitedperksplus.united.com. Customers must log in to their new account then click “Redeem Points” to access this tool.
3. Program Termination – Any outstanding balances in existing RewardOne and/or PerksPlus accounts will be removed after July 1, 2012. Please advise your eligible customers to complete the enrollment process in the new United PerksPlus prior to this date. For existing customers that currently enjoy corporate discounts on United, please remind them that they have until this date to redeem all outstanding points.
The United PerksPlus Service Center is available for assistance with general program information. Please call 866-230-3296 (Mon. - Fri. 8:30am - 7:00pm ET) in the U.S. or Canada.
United PerksPlus Enrollment Process:
In the event your customers have not had the opportunity to enroll in the new United PerksPlus program, we encourage them to do so at their earliest convenience in order to take advantage of the extended retroactive credit deadline of June 30, 2012.
To enroll, simply follow the three-step process below. Prior to beginning the enrollment process, please have your existing User ID and password available as reference:
• If you are an existing RewardOne and PerksPlus customer, please log into http://rewardone.united.com to authenticate and begin the enrollment process.
• If you are only a PerksPlus member, please log into www.perkspluspartners.com with your existing User ID (three numerical and two alpha characters) and password.
• Once you have logged in successfully, select the link labeled “click here” to enroll into the new United PerksPlus program. The system will then automatically direct you to the Terms and Conditions page.
• Once you accept the program’s Terms and Conditions, your existing company information will automatically be uploaded to help you begin the enrollment process.
• During enrollment, you will have an opportunity to upload your travelers by their MileagePlus number. Please note that the new MileagePlus number consists of eight alpha-numeric characters.
• If you are in need of password assistance with your customer’s existing PerksPlus account, please call 888-737-5775 (8:30am – 7:00pm ET, Monday – Friday) or e-mail PerksPlusNorthAm@united.com
• If you are in need of program support with your customer’s existing RewardOne account, please call 800-395-4922 (8:00am – 4:30pm ET, Monday – Friday) or e-mail RewardOne@coair.com
www.premieretravel.com
