Thursday, April 11, 2013

United Airlines notes improvement in On-Time Performance

The results of the recent Airline Quality Rating Service just came in and Virgin America claimed the top spot for the first time in its brief history.

United Airlines which made the Top 14 (at #14) was very pleased with its own performance .
Note: There are only 14 domestic airlines.

Here's the News Bulletin from United:

United Achieves Best First-Quarter On-Time Performance in a Decade
 
United achieved its best first-quarter on-time performance among domestic flights since 2003 with 81.4 percent arriving on time. Despite several severe weather events, United ended the month of March with 80.7 percent arriving on time.
 
March was the third consecutive month that more than 80 percent of United's domestic flights arrived on time.
 
"We are very focused on providing solid operational performance and great customer service," said Jeff Smisek, United's chairman, president and chief executive officer.
 
A key driver of on-time arrivals is on-time departures, particularly at the start of the day. United's highest-performing hub for on-time departures of the airline's first flights of the day in March was San Francisco International Airport, with 86.6 percent of flights before 9 a.m. departing exactly at departure time or early, followed by Cleveland Hopkins International at 86 percent. www.premieretravel.com


 

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