Substantially greater code-share disclosure required
October 26, 2010, WASHINGTON, DC - Business Travel Coalition (BTC) today released results and analysis of a comprehensive survey of travel industry professionals regarding the U.S. regional airline model. The National Transportation Safety Board (NTSB) is conducting a symposium over October 26 and 27 regarding airline code-sharing arrangements and their role in aviation safety. NTSB asked BTC to provide the perspectives and insights of the consumer and corporate travel departments.
The survey is of corporate travel managers and travel management company executives in the U.S. and abroad, where organizations look after passengers traveling to and within the U.S. aviation system. “Perceptions About U.S. Regional Airline Outsourcing” sheds considerable light on a variety of safety, government oversight and marketing issues associated with the U.S. regional airline model.
Full survey results and analysis can be downloaded at http://businesstravelcoalition.com/ntsb_survey.pdf
SUMMARY FINDINGS
A majority of business travelers are concerned over perceived safety differences between regional airlines and major network carriers, and this concern has been consistent over time. To address this concern, in part, a majority of corporations allow travelers to choose an alternative travel option, even if it’s a more expensive one. Indeed, a majority of corporations indicates that they would be willing to pay much higher airfares in return for higher safety standards at the regional airlines.
Most business travelers are confused about what carrier will be operating their flights while a majority of corporate travel managers indicated that they view the painting of regional airplanes, operated by one company but with the logo of its code share major airline partner, as amounting to deceptive marketing. A majority of travel managers say travel management companies and online travel agencies have insufficient information at the point of sale for notifying travelers of code sharing arrangements.
Premiere Travel supports the efforts of Business Travel Coalition as an advocate for the business traveler. Notable efforts have been made on multiple fronts including ancillary fees and airline code share disclosures.
www.premieretravel.com
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