FOR IMMEDIATE RELEASE:
November 6, 2012
Exception Policy for Northeast Winter Storm – November 6-8
Severe winter weather is expected to impact the northeastern United States on Wednesday, November 7 and Thursday, November 8. Customers with travel to, from, or through the cities below between November 6 and November 8, 2012 are permitted to voluntarily change travel plans or refund their ticket within the parameters provided below.
In anticipation of the storm, United plans to suspend most service to and from the New York area between 12:00pm ET on Wednesday, November 7 and 12:00pm ET on Thursday, November 8. Weather conditions will likely cause additional delays and cancellations at other northeast airports.
Weather permitting, United’s schedule will operate as follows:
• New York/Newark (EWR): Between 12:00pm ET Wednesday, November 7 and 12:00pm ET on Thursday, November 8, United intends to operate long-haul international flights and flights to and from United hubs, but will suspend most remaining services.
• New York/Kennedy (JFK) and New York/LaGuardia (LGA): United intends to operate most flights through 12:00pm ET on Wednesday, November 7, with all services then suspended through 12:00pm ET on Thursday, November 8.
At this time United plans on operating a full schedule out of Washington/Dulles (IAD).
Please note that these operational plans are subject to change as the weather event develops, so customers should visit united.com to check the status of their flight prior to departing for the airport. MileagePlus® members are encouraged to enroll in flight status notification updates through the communication preferences on their MileagePlus profile.
Impacted Cities Dates Rescheduled Travel
• Allentown, PA (ABE)
• Hartford, CT (BDL)
• Manchester, NH (MHT)
• New York/Newark (EWR)
• New York/Kennedy (JFK)
• New York/LaGuardia (LGA)
• Philadelphia, PA (PHL)
• White Plains, NY (HPN) Travel Dates:
November 6 – November 8
For original scheduled travel occurring to, from, or through impacted cities between November 6, 2012 – November 8, 2012, applicable change fee(s) and add/collects(s) will be waived under the following conditions:
When rescheduled travel originates between November 6 – November 15, 2012:
• Travel must be to the same cities previously ticketed
• Travel may be rescheduled in any booking class within the same cabin
• Min/max stay requirements must be met for wholly rescheduled travel
