Thursday, July 22, 2010

Frequent Flyer Bulletin

When the full implementation of the TSA requirement of "Secure Flight" goes into mandatory status on November 1, 2010, many passengers may encounter discrepancies and problems with their frequent flyer memberships and status.

As we have stated before in this column, passnegers' names on the travel document must be an exact match with the government issued driver's license or passport. However, if there is a discrepancy between that and what your frequent flyer membership name is, one of two bad things can happen:
A) No mileage credit
B) Denied entry by TSA, flight cancellation or denied boarding.

What to do: Contact your mileage program as soon as possible, and let them know that you are amending your name to conform to the TSA "Secure Flight" that should match with your photo ID. This will insure that you continue getting credit for future travel without losing any benefits.

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