Wednesday, April 20, 2011

Rare win for Travelers-Airlines Must Pay Up for Bumped Passengers

Airline passengers will see increased compensation for denied boarding from oversold flights. Additional consumer-friendly measures will also be implemented this summer.

Scheduled to be unveiled Wednesday, the rules drafted by the U.S. Department of Transportation also mandate an end to hidden fees tacked on to ticket prices and expand other passenger protections. Carriers must pay if they lose a suitcase after charging passengers checked-baggage fees.

Among the more consumer-friendly provisions, customers who reserve a flight at least one week before departure will be able to lock in the quoted airfare without payment for at least 24 hours after the reservation is made. They also can cancel a reservation within at least 24 hours without incurring a penalty.

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