The Department of Homeland Security's computer systems joined Southwest, American and United by adding misery to travelers' experience dogged by technical glitches to their computer systems. United had experienced multiple failures in the past few years, and Southwest was the latest to have issues last Sunday and Monday. Fasten your seat belts as American will complete its merger of with USAirways this weekend, consolidating two computer systems into one. The puzzling failure of DHS Customs and Border Protection computers are the most troubling yet as the cause remains unknown. The frequency and randomness of these outages have now become the new normal.
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