Friday, December 31, 2010
HAPPY NEW YEAR...
"The use of traveling is to regulate imagination by reality, and instead of thinking how things may be, to see them as they are."
Samuel Johnson
www.premieretravel.com
Wednesday, December 29, 2010
No Slack in Air Travel
Airlines have continuously cut capacity to the bare bones and that almost all flights are operating at full capacity. So when flights get cancelled or delayed, displaced passengers are for all intents and purposes out of luck. Later flights are already fully booked and those passengers missing their connections or did not make their original flights have nowhere to go.
As this blog is being published, thousands of unlucky passengers are stranded, sometimes for days at airports unable to make flights going from gate to gate, standing by for the next flight and the next, and they are all full.
The tarmac horror continues as thousands of passengers arriving at JFK yesterday were stranded on the tarmac between Monday and Wednesday due to lack of gate facilities. Delays on a British Airways arriving from London was 7 hours. There were more than twenty flights with severe delays.
These situations need to be addressed through a stronger and updated "passenger rights bill" that requires airlines to do more to accommodate stranded passengers, offer them food, lodging and other necessary amenities and get them to their desired destination as soon as possible.
It is time that airlines treat passengers as valued customers, and not like pieces of luggage.
www.premieretravel.com
Monday, December 27, 2010
Post Christmas Travel Mess-Update
All three airport in the Washington Metro area are open. However, significant cancellations and delays are abound.
Depending on the origin and destination, flights may be cancelled or delayed.
Travel to/from the northeast is significantly curtailed. LaGuardia is scheduled to re-open at 2:00 pm today, Newark at 4 pm, and JFK at 4pm. Aircraft re-positioning will be a big factor in delays and cancellations. (Open times subject to change)
Amtrak is struggling with trying to resume service and delays are to be expected in the northeast corridor.
Before you head out, please check your flight status at www.premieretravel.com
Sunday, December 26, 2010
Mid Atlantic Storm Disrupts Travel
Before travelers head to airports, please check your flight status at www.premieretravel.com, or your airline website.
Some airlines have issued waivers for travelers impacted by the weather conditions.
Amtrak has cancelled late train service between Boston and New york.
www.premieretravel.com
Friday, December 24, 2010
White Christmas Visits South
Airports in Florida, Georgia and Tennessee are not equipped for de-icing, so any snowfall/icing may cause severe disruptions.
Meanwhile, Europe continues to dig itself out of last week's storm. Under blue skies this morning, Heathrow was trying to unclog the bottleneck of flights that have been delayed or cancelled the past few days, and more travelers will finally make it home for the holidays.
www.premieretravel.com
Wednesday, December 22, 2010
Connecting in London Heathrow, A Relic from the Past
First there was the painfully protracted "industrial action" by the unions against British Airways, then who can forget the volcanic disruptions that seemed to zero in on Heathrow and all of England. The final straw is the latest snow storm of the past weekend, resulting in tens of thousands of travelers sleeping on the floors of all terminals as hundreds of flights were cancelled.
When an airport like Heathrow is operating at over 90% capacity, the smallest weather event can wreak major havoc and can disrupt travel all over Western Europe and beyond.
Owned and operated by the British Airport Authority (BAA), a privately held Spanish company that went into major debt to acquire Heathrow and other British Airports, facilities to accommodate arriving and departing aircraft and passengers are insufficient by western standards. Aircraft that seemingly should arrive on time are asked to loop around for half an hour or more over London, spewing unnecessary pollution because there are not enough gates, or due to congestion of arriving aircraft. De-icing equipment and other logistical vehicles that can clear snow are also in short supply.
The focus of BAA has been to expand the "Duty Free" shops and other for profit items. Ironically, this is good strategy for making profit as the captive audience of stranded and delayed passengers have to eat, drink and shop to kill time. May be the next thing should be cot rentals so that passengers who miss their flights can nap a little more comfortably...
Avoiding Heathrow for connecting flights might be the wisest choice.
www.premieretravel.com
Tuesday, December 21, 2010
American Airlines Pulls the Plug on Orbitz
In a trend that will likely develop further in 2011, some airlines claim that they want to "enhance customer experience" by having a direct connect link to airline inventory bypassing the need for Global Distribution System model.
Airlines already have their own websites to sell seats, but now the squeeze is being applied on service providers such as GDS systems and online agencies.
While airlines are free to sell their products the way they determine, such move would fragment the choices available to the traveler by making comparison shopping difficult or impossible.
www.premieretravel.com
Monday, December 20, 2010
Travel Waivers Issued for Europe
United and Lufthansa, among others, have expanded and extended waivers for travel to/from/through the following airports at least through December 24:
Paris, London, Frankfurt, Munich, Brussels and Amsterdam.
www.premieretravel.com
Saturday, December 18, 2010
Deep Freeze hits European Travel Again
With flights delayed, diverted and canceled, it will take several days to sort this one out.
Passengers are well advised to check with their airlines before heading to airports about the status of their flights.
Many carriers have issued waivers to deal with the latest disruptions.
www.premieretravel.com
Friday, December 17, 2010
American Airlines Leads a New Round of Fare Hikes
The fare increase was immediately "matched" by other carriers, and will likely stick. Typically, when other carriers fail to match the lead carrier will abandon the fare hike for fear of losing market share.
While airlines may trumpet occasional "fare sales", fare hikes and fuel surcharges are done quietly.
www.premieretravel.com
Tuesday, December 14, 2010
Ancillary Fees Windfall 2010: $3.4 Billion on Baggage
With the exception of Southwest, airlines have found the way to nickel and dime their way to profitability by passing on costs to the traveler such as "fuel surcharge", and keep dreaming up a variety of fees to charge. The baggage fee is the biggest money maker for airlines, followed by a sundry of items such as "aisle seats", "exit seats", "extra legroom seats", "economy plus seats", "upgrade fees and co-payments", "snack packs" and "blanket/pillow combo" fees.
The trend is expected to continue in 2011 and beyond as revenue management of most airlines keep "introducing" more fees...
www.premieretravel.com
Friday, December 10, 2010
Fare Discounts by United for The New Year
The nationwide deals are excellent, but seats will be limited.
Sample Fare: Washington-Chicago $89 * one-way, based on RT plus fees
Valid for travel from January 4- March 9
www.premieretravel.com
Thursday, December 9, 2010
Cold Snap in Europe Trips Travel
The Eiffel Tower in Paris was closed, and roadways were treacherous. Two of London's airports were closed overnight.
Chaos reined all over as trains and other transportation modes were all impacted. Airlines had to scramble to adjust their schedules and most have issued travel waivers for travel to/from the affected airports.
The timing could not be worse as many travelers are beginning to make their way home for the holidays, and even couple of more days may cause big inconveniences to tens of thousands of travelers.
www.premieretravel.com
Tuesday, December 7, 2010
U.S., Brazil Agree to Ramp Up Flights
28 additional flights will be added in 2011 and another 28 in 2012.
Overall, this is very positive news for travelers to/from the U.S. as more services will be introduced between several cities in both countries.
www.premieretravel.com
Monday, December 6, 2010
American Airlines Direct Connect- Another Threat to Travel Distribution
In the continuous battle between airlines and Global Distribution Systems (GDS) that aggregate travel information to suppliers such as online agencies and travel agents worldwide, American had earlier announced a termination of its display on Orbitz.
The rationale of American for going to "Direct Connect" has continued shifting since the announcement which was made, and travel providers from the U.S., Europe and Australia have logged their strong objections to what they deem is a move to fragment and control travel information.
If other carriers follow American's lead, the traveling public will not have access to comparative information about fares and/or ancillary fees. This is a blatant attempt to fragment travel content in a way that is contrary to the interest of the traveling public.
Kevin Mitchell, Chairman of the Business Travel Coalition added that " (American's) Direct Connect appears to be a solution in search of a problem..."
www.premieretravel.com
Saturday, December 4, 2010
Spain Declares "State of Alarm"
The government threatened striking workers with arrest and prison terms under military laws. Workers started returning to work late Saturday, but the situation remains chaotic.
Deputy Prime Minister Alfredo Perez Rubalcaba said most Spanish airports were still not operating and apologized to irate travelers who spent Friday night sleeping at airports on what was supposed to be the start of a long holiday weekend.
He accused the air traffic controllers of trying to blackmail the country and warned that even if they go back to work soon it will take some time for Spanish airports to return to normal.
www.premieretravel.com
Thursday, December 2, 2010
Is TSA Listening to Air Travelers?
New surveys are showing that the ever changing and intensive procedures are adding to the already existing hassles of air travel and will likely dampen demand in 2011.
In fact, Amtrak has seen a surge in demand in the northeast corridor of Boston-New Yor-Washington, thanks to a combination of factors that include the new TSA requirements. Amtrak took notice and the train fares have been "modified".
While the majority of the traveling public fully supports TSA's mission of securing our air space and preventing terror, most feel that there has to be a better way...
www.premieretravel.com
Tuesday, November 30, 2010
A380 Super Jumbo Coming to Washington
The aircraft configuration includes 9 Premiere Class, 80 Business and 449 main cabin seats.
www.premieretravel.com
Wednesday, November 24, 2010
Portugal Strike Paralyses Travel
The strike has been organised by two of Portugal's biggest unions in protest at the Government's austerity measures.
www.premieretravel.com
Tuesday, November 23, 2010
Coming Soon: Prepayment of Ancillary Fees
USAirways is developing options to distribute ancillary services through travel intermediaries' Global Distribution Systems (GDS) bypassing the need to purchase these services separately at the airport.
GDS providers, airlines and IATA will cooperate to offer solutions for corporate travelers and managers who have complained about the ambiguity of these fees and the additional difficulties in accounting for them. A likely outcome will be a "Miscellaneous Charge Order" (MCO) that would enable agents to issue and report these sales through traditional clearing house methods electronically.
www.premieretravel.com
Qantas to Resume A380 Service
Reduced thrust, limited destinations and a reduced load (150 below capacity) is indicative of on-going issues that continue to dog the Trident Roll-Royce engines.
www.premieretravel.com
Sunday, November 21, 2010
Extreme Reactions To TSA Screening Continue
Business Travel Coalition (BTC) has called such contemplated actions "irresponsible", while at the same time squarely putting the blame on TSA. BTC urged the groups planning the opt-out event to cancel those campaigns and instead refocus the effort to the "highest levels in Washington" by conducting a complete review of TSA.
“The deployment of full-body scanners without a formal public comment process and sufficient medical and scientific vetting is one of the worst TSA abuses of authority since its creation,” stated BTC Chairman Kevin Mitchell. “The overly aggressive pat downs represent citizen-mistreatment in the extreme, especially if used as “punishment” when passengers opt out of full-body scans.
Passengers have complied with layer upon layer of new and changing airport security measures and protocols since 2001. However, an inflection point would appear to have been reached with the body scanner and offensive pat down issues where increasingly forceful push back from the traveling public should lead to an overall review of U.S. aviation system security. The current security screening process, and the inherent opportunity for abuse, is so over-the-top as to even invite mockery from former President George W. Bush on The Tonight Show with Jay Leno.
While layers of security represent a global best practice, a risk is that all manner of new security measures can be justified and independent scrutiny circumvented simply by hiding behind the “security layers” mantra. Importantly, treating all passengers transiting the aviation system as if they are equal threats to national security represents worst practice because it is ineffective, costly and distractive of better practices. The return on every dollar of investment in intelligence gathering, analysis and sharing within and across borders is orders-of-magnitude greater than dollars spent screening passengers at airports. The intent of Congress should be acted upon by TSA with respect to a true risk and security-based trusted traveler program that streamlines airport security and frees up funds to find the terrorists where they sleep, and before they arrive at our airports.
Premiere Travel supports the BTC mission of empowering corporate travel managers to influence issues of strategic importance to travel related matters.
www.premieretravel.com
Saturday, November 20, 2010
Congressman Call To Ditch TSA
Congressman John Mica (R-Florida 7th) is suggesting getting rid of the TSA altogether. He is calling the nation's top airports to exercise their rights to install private security that would supplant TSA. It's very explicit, it's like doing a nude photo shoot," Congressman Mica said. "I think we could use half the personnel and streamline the system," Mica said Wednesday, calling the TSA a bloated bureaucracy.
www.premieretravel.com
Wednesday, November 17, 2010
Qantas A380 Fleet Remains Grounded
Qantas is scrambling to find replacement airplanes to make up for the loss of the super jumbos that will be out of commission until at least early December.
Should the problem prove to be a design flaw or issue with the Rolls-Royce engines, the grounding might be extended well beyond December.
www.premieretravel.com
Monday, November 15, 2010
Coming To An Airport Near You-Very Intrusive Body Scanners
The latest is the full body-scan radiation and x-ray technology that TSA has started implementing. Some scientists and two major airline pilots unions contend not enough is known about the effects of the small doses of X-ray radiation emitted by one of the two types of airport scanning machines.
Anything that emits radiation and has x-ray features should be well researched before the traveling public is subjected to it.
Wildly inconsistent procedures from one airport to another also remains an issue and a some of those TSA procedures have become arbitrary and subjective. For instance, a TSA employee insisted on removing "anything metallic" regardless of how small it is. This requirement was not mentioned on the return flight a day later.
www.premieretravel.com
Thursday, November 11, 2010
"Spamcation" Nightmare Cruise Finally Ends
The nightmare cruise finally ended after 3 nights of backed up toilets, dark cabins, limited power and spam food, and no HVAC. An engine room fire knocked out the vital systems of the modern vessel and she was unable to steer or cruise without help from tugboats.
Carnival will issue vouchers to passengers good for a free future "fun" cruise.
www.premieretravel.com
Wednesday, November 10, 2010
Fuel Surcharges Make a Comeback
Lufthansa on Monday increased its fuel surcharges, and similar moves by other airlines could be on their way after oil prices on Tuesday hit a two-year high in New York at $87.63 a barrel.
Airlines don't waste any time when fuel prices go up. Despite some hedging, they are quick to implement the surcharges and very slow to remove them when prices decline.
www.premieretravel.com
Monday, November 8, 2010
A Tiff Worth Keeping Track Of...
This move could be the beginning of a long anticipated move by airlines to redefine the diplays of availability and selling that travel companies have through their Global Distribution Systems (GDS).
American Airlines wants travelers and travel providers to book American's seats through a "Direct Connect" system bypassing the general display of showing all flights. If implemented, this opening salvo will have a profound change on the way air travel is distributed. American wants to have more control over its content and wants to cut their distribution costs even further.
But is this practical?
If all carriers adopt the same strategy, it will eliminate the platform of being able to compare availability and pricing throughout the system, and travelers will not be able to receive efficient information that would allow them to make the best decisions.
American is choosing to pick on Orbitz, one of the smaller online players. But nothing precludes American or other airlines to apply the same strategy towards larger or smaller travel management companies.
Clearly, this step would be a setback for the traveling public if adopted widely.
The cost of airline ticket distribution is at an all time low of less than 2 percent of the fare, among the very lowest in any industry.
www.premieretravel.com
Saturday, November 6, 2010
Indonesia Volcano forces Flight Cancellations
The Merapi, one of the world's most active volcanoes, began erupting two weeks ago. Carriers affected included Singapore Airlines, Japan Airlines, Lufthansa and Cathay Pacific.
Friday, November 5, 2010
A380 Engine May Have a Design Flaw
Qantas said faulty engine design or material failure were the most likely causes of an engine blowout on one of its Airbus A380 superjumbos, and confirmed Friday that pieces from the engine had pierced the plane's wing.
The focus is on Rolls-Royce engines that Qantas A380 fleet is equipped with. Other carriers such as Lufthansa and Emirates that also fly the same aircraft have conducted inspections and have not decided to ground their aircraft.
www.premieretravel.com
Thursday, November 4, 2010
Qantas Grounds A380 Fleet After Mid Air Engine Problem
www.premieretravel.com
Wednesday, November 3, 2010
United Airlines Mileage Plus seats on Sale Through November 12!
Economy Plus purchase reserves a seat within the Economy Plus seating area. Specific seat assignments are not guaranteed.
United offers complimentary Economy Plus seating to its premium customers and one companion, including:
Mileage Plus® elite members
United Global Services® members
Member must have elite status at the time of travel to retain complimentary reserved Economy Plus seats. For multiple companions, members can purchase Economy Plus seats for each additional companion when viewing an itinerary via My Itineraries on united.com.
Take advantage of more legroom all year by purchasing an Economy Plus annual option. As a member, you can reserve seats for yourself and a companion in Economy Plus whenever available-for an entire year.
This product is also available to international travelers.
For more information:
Call Premiere Travel at 703-893-2288
www.premieretravel.com
IATA Warns Against Unilateral Actions to Terror Threats
Both passenger and cargo carriers are concerned governments around the world will tighten security to such an extent that measures will be detrimental to business.
In turn the IATA has called for a measured response.
“Effective solutions are not developed unilaterally or in haste,” said IATA director general Giovanni Bisignani at the opening of AVSEC World in Frankfurt.
“We have seen many cases where these have unintended consequences. It is still early days. Industry is cooperating with government directives on targeted actions for Yemen-origin cargo."
www.premieretravel.com
Saturday, October 30, 2010
British Airways Chairman Says U.S. Airport Security "Completely Redundant"
Practices such as asking passengers to remove their shoes should be “abandoned” he suggested, while also questioning why laptop computers are scanned separately.
Mr Broughton also noted American airports did not implement some checks on their own internal flights.
“America does not do internally a lot of the things they demand that we do. We shouldn’t stand for that. We should say ‘we’ll only do things which we consider to be essential and that you Americans also consider essential,” Mr Broughton added in the Financial Times.
Lack of consistency is one of Mr. Broughton's main concerns,"Take the iPad, they still haven’t decided if it is a laptop or it isn’t a laptop. So some airports think you should take it out and some think you shouldn’t.”
www.premieretravel.com
Thursday, October 28, 2010
U.S. Regional Airline Survey Underscores Travelers’ Concerns
October 26, 2010, WASHINGTON, DC - Business Travel Coalition (BTC) today released results and analysis of a comprehensive survey of travel industry professionals regarding the U.S. regional airline model. The National Transportation Safety Board (NTSB) is conducting a symposium over October 26 and 27 regarding airline code-sharing arrangements and their role in aviation safety. NTSB asked BTC to provide the perspectives and insights of the consumer and corporate travel departments.
The survey is of corporate travel managers and travel management company executives in the U.S. and abroad, where organizations look after passengers traveling to and within the U.S. aviation system. “Perceptions About U.S. Regional Airline Outsourcing” sheds considerable light on a variety of safety, government oversight and marketing issues associated with the U.S. regional airline model.
Full survey results and analysis can be downloaded at http://businesstravelcoalition.com/ntsb_survey.pdf
SUMMARY FINDINGS
A majority of business travelers are concerned over perceived safety differences between regional airlines and major network carriers, and this concern has been consistent over time. To address this concern, in part, a majority of corporations allow travelers to choose an alternative travel option, even if it’s a more expensive one. Indeed, a majority of corporations indicates that they would be willing to pay much higher airfares in return for higher safety standards at the regional airlines.
Most business travelers are confused about what carrier will be operating their flights while a majority of corporate travel managers indicated that they view the painting of regional airplanes, operated by one company but with the logo of its code share major airline partner, as amounting to deceptive marketing. A majority of travel managers say travel management companies and online travel agencies have insufficient information at the point of sale for notifying travelers of code sharing arrangements.
Premiere Travel supports the efforts of Business Travel Coalition as an advocate for the business traveler. Notable efforts have been made on multiple fronts including ancillary fees and airline code share disclosures.
www.premieretravel.com
Lufthansa Increases its Operating Result
www.premieretravel.com
Sunday, October 24, 2010
United Mileage Plus adds Continental Benefits
In addition to the added benefits on Continental, Mileage Plus has also added special reduced awards and shopping alternatives with merchant partners.
www.premieretravel.com
Wednesday, October 20, 2010
Riots and Protests Block Access to French Airports
Rioters are blocking access to Orly and Charles De Gaulle Airports in Paris as well as other major airports like Toulouse and Marseilles.
Fuel depots are also being targeted by protesters in a further effort to disrupt transportation services.
The government has signaled that it would confront the protesters with paramilitary troops if necessary.
The tense showdown continues to escalate and further tensions may stretch beyond France to neighboring countries.
www.premieretravel.com
Monday, October 18, 2010
Major Transportation Disruptions Expected in France
Travelers are well advised to avoid traveling to or connecting through French airports, ports and rail services for at least the next few days.
With neither side backing down over pension issues, this may take a while to sort out.
www.premieretravel.com
Friday, October 15, 2010
Southwest Airlines to Attack other Airlines Fee Structure
Currently $150 for changing a restricted ticket, some airlines are considering increasing the fee. Southwest does not charge for changes, and the timing of the new campaign may be made to coincide with other airlines' plans to increase those fees.
The full disclosure of ancillary fees to passengers prior to purchase has caught the regularos' attention and Congress has recently conducted hearings to deal with the issue.
Wednesday, October 13, 2010
Hotel Rates on the Rise
Hotel rates for corporate and leisure travel are inching up, due to a stronger than expected demand.
According to several benchmarks and surveys, this trend will continue throughout 2011, coupled with increases in user fees and taxes by cash strapped cities and municipalities.
Friday, October 8, 2010
The Dreamliner 787, Still a Dream...
This time, Boeing is blaming Rolls Royce, the Trent engine manufacturer for the delay.
Customers such as All Nippon Airways are taking the delay in stride. Boeing has approximately over 800 orders for the new aircraft on its books.
Tuesday, October 5, 2010
Vague Terror Alert confuses Travelers
There were no specifics in the alert of what to avoid or what to be on the lookout for. Wording of "being vigilant" and "aware of surroundings" didn't do much to alter travelers' behavior.
There was beefed up security in most major European attractions, but no specifics have been provided.
www.premieretravel.com
Saturday, October 2, 2010
Travel Advisory Pending for Americans in Europe
Many European governments are on heightened alert due to credible threats.
www.premieretravel.com
Friday, October 1, 2010
United-Continental Complete Merger
By early 2012, travelers will see a combined airline called United Airlines, with Continental's blue and gold colors and globe logo on the tail.
Between now and then, the new company, United Continental Holdings Inc., will run the two as separate operations, with each airline's customers checking in at Continental or United websites and airport counters. Their frequent flier programs will stay separate for now too.
We expect to see the airlines gradually merging their operations and streamlining their processes.
www.premieretravel.com
Tuesday, September 28, 2010
Can a Bulked up Southwest Airlines slow down Airline Fees?
Southwest, despite its size, has not been taken seriously by the legacy carriers since they primarily operate point-to-point routes and do not have major presence in key markets, major hubs and airports.
Now with the AirTran addition, the Southwest livery colors will start showing up in LaGuardia, Washington National, Dulles, Boston, Atlanta and other airports.
The Southwest campaign "Bags Fly Free" will carry more weight (no pun) and so would their low change/cancellation fee, especially that rumors are beginning to circulate that major carriers are contemplating increasing the penalties on change fees on domestic travel from $150 to a whopping $300.
www.premieretravel.com
Monday, September 27, 2010
Another Merger: Southwest acquires AirTran
The acquisition will immediately expand Southwest's footprint, especially in Atlanta and the southeast and will allow Southwest, known for it's successful low cost model, to move into the Delta Airlines backyard.
This acquisition is actually good news for the traveler as it creates a more competitive environments in many key markets.
Saturday, September 25, 2010
Emerging Markets Low cost Airlines create Pilot shortages
This development has resulted in many jet orders that should benefit companies such as Boeing and EADS (Airbus). The race to be first means more pilots are being hired resulting in shortages among the more established carriers in the region. Even the "legacy carriers" are throwing their hats in the ring by starting new low cost subsidiaries to protect their market shares.
www.premieretravel.com
Friday, September 24, 2010
Holiday Travel Planning-how to get the lowest rates
Flexibility is the key for paying less. By avoiding a Wednesday afternoon departure and specially a Sunday return thanksgiving week, passengers can save an average of 25% or more. A Tuesday to Tuesday may work out best but many other factors such as the origin, destination and level of competition among carriers will have an impact.
Christmas day travel might be one of the best relative bargains out there.
www.premieretravel.com
Wednesday, September 22, 2010
Coming Soon to your (shorthaul) Airplane Cabin
Introduced at the Aircraft Interiors Expo Americas trade show last week, this vertical seat concept is getting attention from discount airlines such as Ryanair.
As few airlines such as Spirit and Ryanair have discontinued reclining seats, they turn their focus to cramming even more passengers into the cabin. Aviointeriors Group, the Italian company behind this "clever" concept claims that the seats are actually more comfortable than regular seats and are pitching them for flights of up to 3 hours.
Ryanair is taking the concept to the highest extreme by floating the idea of standing seats if the regulators would approve the design. Could shrink-wrapping passengers and storing them in the cargo bin be too far away?
Tuesday, September 21, 2010
General Strikes in Western Europe May Disrupt Travel Plans
A planned strike in France will take place on September 23 and in Spain on September 29. Some airlines are issuing travel waivers for travelers that may be impacted.
Please check with your travel counselor at www.premieretravel.com
Global airline industry rebounding strongly in 2010
Asia will lead growth this year with a $5.2 billion profit while Europe will remain the only region to lose money, the IATA said. North American airlines should earn $3.5 billion this year as U.S. carriers keep capacity limited, according to the group.
www.premieretravel.com
Monday, September 20, 2010
Shareholders approve United-Continental merger
The all-stock merger was announced on May 3, 2010, and has already cleared U.S. Department of Justice and the European Commission.
The new combined airline will be called "United" and will be based in Chicago. Jeff Smisek, the Continental CEO will run the combined carrier.
The merger will close by October 1, 2010 and it will take several months to combine and integrate the airlines operations.
www.premieretravel.com
Wednesday, September 15, 2010
Are Airlines Ancillary Fees Reaching the Ridiculous Stage?
The U.S. Department of Transportation (DOT)accepting industry comments until September 23 on a Notice of Proposed Rule Making (NPRM) regarding enhanced passenger protections. Among DOT’s proposals is a requirement that airlines make ancillary fee information available on their websites for the 50% of travelers who purchase their tickets there. As it relates to the other 50% of travelers who use online travel agencies and travel management companies (TMCs), such as business travelers, DOT is asking for comments on whether airlines should also be required to make fee information available to these distributors via any global distribution system in which a carrier participates.
Please check this funny clip from Youtube: (credit to jdyken):
http://www.youtube.com/watch?v=rYFNNlSS8QY
www.premieretravel.com
Thursday, September 9, 2010
STATE DEPARTMENT ISSUES GLOBAL TRAVEL ALERT
www.premieretravel.com
Friday, September 3, 2010
SECURE FLIGHT PASSENGER DATA (SFPD)
Passengers lacking this data will be denied security clearance and the airlines and/or travel management companies will be subject to large fines.
This data must be in the passenger record at least 72 hours prior to the first part of the journey.
We appreciate our clients' cooperation in order to avoid cancellations and fines.
www.premieretravel.com
http://www.tsa.gov/what_we_do/layers/secureflight/index.shtm
Sunday, August 29, 2010
United-Continental deal clear final hurdle
The final hurdle required Continental to divest some slots and gates at Newark Airport. Continental already has over 70 percent of the flights from/to Newark. Adding United to the mix would have resulted in even more. The Justice Department otherwise found that the carriers had complementary routes.
Southwest Airlines is expected to pick up the slots vacated by Continental. It is expected that some of those routes will be peak and non-peak.
Analysts agreed that giving up these slots was a small price to pay for the merger to clear anti-trust concerns.
Thursday, August 26, 2010
FAA Seeks Record Fine from American Airlines Over Maintenance Lapses
American said the civil penalty was unwarranted and it would appeal.
The dispute dates to 2008, when American had to cancel more than 3,000 flights -- inconveniencing 350,000 passengers -- until wiring could be fixed to the satisfaction of the Federal Aviation Administration.
The FAA said Thursday that the improper harnessing of wires on American's McDonnell Douglas MD-80-series jets -- about half its fleet at the time -- could have led to fires and even fuel-tank explosions. It said American flew more than 14,000 flights with planes that didn't meet the wiring requirements.
American has claimed all along that the FAA's concerns were overblown, and that passenger safety was never jeopardized.
Wednesday, August 25, 2010
Airline M & A...More to Come...
In the U.S., American Airlines (AMR) and USAirways have been left out of the big dance, but rumors are now swirling that the two carriers may be flirting with a merger of their own. The two carriers are not compatible and such a potential outcome will not be in the best interest of the traveling public. American is the only carrier that has not filed for bankruptcy protection and is now paying the price since it still retains the expensive leases and legacy costs that other carriers were able to reduce or erase.
Monday, August 23, 2010
Latin Merger on the Way: LAN and TAM
Chile's Lan Airlines and Brazil's TAM announced plans to merge. A new LAN-TAM merger would create the scale and size that would make the merged carrier one of the largest 10 in the world and will likely have a profound impact on routes, competition, and pricing.
Regulators in both countries will likely scrutinize this proposed transaction, and will demand concessions from LAN-TAM to give up slots and routes that will be heavily controlled by the combined carrier.
This may take a while to sort out. The fun part will be the new name of the combined airline if the deal goes through.
Thursday, August 19, 2010
United Mileage Plus Makes it Easier to Use Miles
* Hotel and Car Awards
* One-Way Awards
* Miles and Money Awards
* Star Alliance Awards online for Continental and US Airways
* Elimination of last-minute booking fees
* Elimination of the Mileage Upgrade Award Co-pay for elite members
* An improved website
* Any seat for sale on United is available for a standard award. Guaranteed
For booking United, please go to www.premieretravel.com
Thursday, August 12, 2010
TSA SECURE FLIGHT CRITICAL INFORMATION TO PASSENGERS
In compliance with this mandate you will be required to provide Secure Flight Passenger Data:
To purchase any ticket on or after September 15, 2010
To travel November 1, 2010, or later regardless of purchase date
You will be unable to travel without providing the following information.
Full Name (first, middle and last name, as it appears on the non-expired government-issued photo ID that you will use when traveling)
Date of Birth
Gender
Redress Number (if applicable)
You will need to provide Secure Flight Passenger Data:
If it was not provided when you made your reservation
For reservations made prior to adding SFPD to your frequent flyer mileage program.
To insure that your travel plans are not disrupted or cancelled, please update your traveler's profile at www.premieretravel.com
Travel Suppliers Pricing Disconnect
So while the airlines pricing power is in the hands of the airlines for now and all things point to a recovery for the travel sector, hotels and car rental companies do not seem to be faring so well. Surveys show that the average hotel rates have decreased slightly for the same comparable period. Aairlines can "calibrate" capacity by reducing frequency and discontinuing routes, hotels cannot do so. They are affected by commercial real estate values and the fact that projects that were started before the recession had to be completed, bringing more and more inventory to market. The same is true to a lesser extent with car rentals. There is a round of consolidation going on and rental companies are able to reduce the size of their fleets of vehicles available for rent, But the fragmented nature of the business means that there are still relative bargains out there.
Friday, August 6, 2010
Blackberry blackout in Saudi Arabia
The U.A.E. ban would take effect in October. Subscribers there were hopeful that a compromise could be reached to address the government's security concerns with Blackberry's encryption.
Saudi Arabia however did not wait, and subscribers are now reduced to using the devices to simply make.... phone calls! Many subscribers describe the reception and quality of Blackberry phones as very good.
Thursday, August 5, 2010
New York City hotel taxes and fees lead the nation
Here's the typical tax breakdown:
New York State Sales Tax = 4%
New York City Sales Tax = 8.375%
Hotel Room Occupancy Tax = $2 + 5.875%
Additional Fee = $1.50
A stay in a 4-star hotel in New York that would go for $400/ night would result in a total bill of about $475 when you include all taxes, fees and surcharges.
Wednesday, August 4, 2010
Airline ancillary fees run amok- a real example
Origin: Washington/Dulles
Destination: Reno, Nevada
Fare Description: Supersaver 21-day advance purchase: Total airfare $690
Action: Company approves travel at the $690 fare quoted.
Electronic ticket: issued
Upon check-in, passenger prompted if he would prefer to "upgrade" to a better seat.
Airline offers a range of $25 for an exit row aisle and up to $89 for "Premium Economy" (each way). Passenger opts for the Aisle exit($50). Checked bag: Yes, adding $50. Onboard "amenities": $7 snack box and $10 for a pillow and blanket. WiFi internet purchased $9.95 each way, plus one cocktail at $8. Passenger was offered but declined the "express security lane fee", and the "priority boarding fee".
Actual cost of the ticket after the added fees: $834.90
The undisclosed fees are causing additional burdens and complications on business travel. Reimbursements can be confusing and awkward as most of these amenities were included free of charge in the past.
Spirit Airlines has tacked on a carry-on bag fee which they claim "expedites" the boarding process.
One airline in Europe is even exploring a bathroom fee.
Monday, August 2, 2010
Blackberry blackout in the Middle East
The government of the U.A.E. contends that some Blackberry features operate "outside the country's laws causing judicial, social and national security concerns". Translation: The encrypted data routed through Blackberry servers makes it difficult to monitor traffic on the networks.
So is this the tip of the iceberg? Will other smart phones be next? Will other governments in the region implement their own restrictions?
Such restrictions will be a setback for Dubai and other Emirates that are hoping to draw more business and tourism.
Are some airlines pocketing the taxes on non-refundable tickets?
With hundreds of millions of dollars at stake, the airlines either have to prove payment of these taxes to the appropriate governmental entities, or they should be refunded to the passengers or their companies.
Wednesday, July 28, 2010
Over-reacting to Travel warnings and travel advisories
So when The U.S. Department of State issues such warnings, it usually covers entire countries, not specific areas. For example by adding "Mexico" in July to the list of "TW", it triggered corporate managers who follow the strict directives of the Department of State (DOS) to curtail travel to such countries. So while the "DOS" warning is relevant for an area such as Durango in the north, it does not necessarily apply to Mexico City or Cancun, a major touristic destination. Fortune 500 companies and most colleges and universities may eliminate travel altogether to countries on the "list". A better system should pinpoint particular areas and zones within countries that these warnings should cover.
In addition to Mexico, added in the month of July were Pakistan and Uzbekistan.
Tuesday, July 27, 2010
EU clears United-Continental merger
The $3 billion dollar deal, initially announced in May, will create the world's largest airline by traffic, transporting 21% of U.S. passengers. The resulting company, United Continental Holdings, Inc., will be 8% larger than Delta Air Lines Inc. (DAL) by number of miles flown by paying passengers, including commuter affiliates.
The commission found there to be few competition overlaps between the airlines on their European routes, as they operated from different U.S. hubs. The airlines also had limited cargo business between the U.S. and the EU.
The combined company will use the United name and the Continental logo and operate out of Chicago, United's current headquarters
Friday, July 23, 2010
Lawmakers tell airlines to share ancillary fees data
www.premieretravel.com
Thursday, July 22, 2010
Frequent Flyer Bulletin
As we have stated before in this column, passnegers' names on the travel document must be an exact match with the government issued driver's license or passport. However, if there is a discrepancy between that and what your frequent flyer membership name is, one of two bad things can happen:
A) No mileage credit
B) Denied entry by TSA, flight cancellation or denied boarding.
What to do: Contact your mileage program as soon as possible, and let them know that you are amending your name to conform to the TSA "Secure Flight" that should match with your photo ID. This will insure that you continue getting credit for future travel without losing any benefits.
Monday, July 19, 2010
TSA Secure Flight Update Mandatory Information
Premiere Travel will request all passengers' records to be in full compliance.
Specifically, the regulation requires customers to supply the passenger information at the time of reservations. This includes full name, date of birth, gender and optional redress number. Please go to "Traveler Profile" on the left column and update your information as soon as possible in order to avoid problems with bookings/boarding flights.
Wednesday, July 14, 2010
American, BA, Iberia get EU approval of joint venture
The three airlines are aiming to coordinate flights between the United States, Mexico, Canada, the European Union, Switzerland and Norway. All three carriers are members of the Oneworld alliance.
With the expected approval of this deal by the U.S. Department of Transportation, the stage is set for three global powerhouses that will have almost total control of vital traffic and airport slots worldwide. Star Alliance headed by United and Lufthansa, SkyTeam led by Delta, Air France,and the Oneworld alliance.
Tuesday, July 13, 2010
Industry Survey Results Reveal Significant Concern Over Airline Unbundling Practices
The overriding message from survey participants is that ancillary fees are wreaking havoc on corporate managed travel programs and the U.S. Department of Transportation must, through it Notice of Proposed Rulemaking, require airlines to make add-on fee data easily accessible not only on their websites, but also to the travel agency channel through any GDS in which an airline has agreed to participate.
(From BTC News Release July 13)
Sunday, July 11, 2010
When to book air travel...
Wednesday, July 7, 2010
"Ancillary Fees" by U.S. Airlines....on track to $10 Billion in 2010
These fees include baggage, upgrades, seat assignments, lounge passes, purchase of pillows/blankets, boarding priority and ever more creative things are being rolled out.
These fees and the difficulty that companies are encountering in paying for such services is getting the attention of the the House Committee on Transportation and Infrastructure, Subcommittee on Aviation which will hold hearings on July 14. The focus of the hearings is the disclosure and clarity of these fees when airline tickets are purchased, as these fees have become a larger percentage of the overall cost of transportation.
Tuesday, July 6, 2010
U.S. Passport fees set to increase July 13
Even adding pages to your existing passport will incur a fee now.
Adult passport: New fee: $135. Old fee: $100
Adult passport renewal: New fee: $110. Old fee: $75
Minor passport (under age 16): New fee: $105. Old fee; $85
Adult passport card (allows border crossings by land): New fee: $55. Old fee: $45
Minor passport card: New fee: $40. Old fee: $35
Extra visa pages: New fee: $82. Old fee: It was free of charge
To save money, apply before July 13.
Tuesday, June 29, 2010
New Secure Flight Data (SFPD) Beginning July 1
Although this mandate for airlines is effective November 1, 2010, some airlines have announced they will begin enforcing the SFPD requirements as early as July 1, 2010, to ensure compliance with the TSA.
Sunday, June 27, 2010
Tropical Storm Alex soaks the Yucatan Peninsula
Friday, June 25, 2010
"Workmanship issues" halt Boeing 787 test flights
SEATTLE (AP) -- Boeing Co. is halting flight tests on its new 787 jet after finding that some of the planes have improperly installed parts in the tail.
"This is not a design issue or a flight testing finding. It's a workmanship issue," said the head of the 787 program, Scott Fancher, in a news conference on Friday.
Extreme Airfares
Here's a sample of fares:
Washington-Beijing Round-trip First Class $29443
Washington-London $17531
New York-Sydney $26312
Washington-Paris $16737
Taking London and Paris as examples, these are 6-7 hours flights (eastbound), and 7-8 hours (westbound) with fares of $16737-$17531.
Passengers usually use upgrades to sit in first and pay as little as $1800 for a round-trip business class seats.
Wednesday, June 23, 2010
Leveraging your frequent flyer status
Monday, June 21, 2010
U.S., Europe Ink Pact To Standardize Air Traffic Systems
By Amon Cohen BTN
JUNE 21, 2010 --
The agreement commits the two to standardizing their air traffic modernization programs, which have until now been developed separately. FAA's NextGen and Commission's SESAR projects both seek to introduce satellite-based navigation that would enable commercial aircraft to fly more direct routes and shorten the separation between aircraft, thus improving air traffic control safety and reducing greenhouse gas emissions. Airlines had expressed fears that the U.S. and European Union might develop incompatible systems, requiring them to fit two sets of satellite navigation equipment.
"Harmonization is the key to the future of air travel over the North Atlantic," said FAA chief operating officer Hank Krakowski, who signed the memorandum with European Commission director for air transport Daniel Calleja in Madrid last week. "This agreement allows us to work together to give the airlines a seamless transition between our airspaces."
The agreement details 22 specific areas of cooperation, which also include research into alternative fuels and better ways to coordinate on safety issues, such as responding to volcanic ash clouds. The Commission hopes to obtain approval from member states and the European Parliament to allow the agreement to take effect early in 2011.
Sunday, June 20, 2010
Bargain Europe?
Wednesday, June 16, 2010
Spirit Airlines and Pilots Union Agree...
Flight operations, which have been suspended since June 12, will resume June 18, the carrier said on its website.
The wisdom of travel insurance
It's 10 p.m. and you and your immediate family arrive at the airport for a connecting flight, only to find that your flight has been cancelled. Who can assist you with finding new flights in order to arrive at your destination on time?
You arrive at your destination but your luggage doesn't. If it's lost, who will help you find it? If it's delayed, who will pay for your necessities? If your luggage stolen, who will pay to replace it?
You're driving your rental car and are involved in an accident. Who can help you find a physician?
Other recent examples include the volcanic ash disruption, strikes, and bad weather that have grounded passengers around the world and caused hardships on many travelers.
Airline strikes- the beginning?
While the results of these actions are mixed and the final outcome is unknown, one thing is becoming clear. The unions representing airline workers in the U.S. as well as Europe are agitated after years of cuts in pay and benefits, and as the air travel demand has seen a healthy rebound, the unions are getting vocal about restoring some of the wages and benefits. This trend will likely continue while the airlines are trying to recover from the worldwide recession of 2008 and 2009.
Sunday, June 13, 2010
The #1 domestic carrier in on-time arrivals.....
Spirit Air strike disruptions...
FORT LAUDERDALE, Fla. (AP) -- Spirit Airlines is canceling all of its flights through Tuesday, stranding thousands more passengers as a pilot's strike continues into its second day.
The discount carrier said on its website Sunday that all Spirit Airlines flights have been cancelled through June 15. Spirit pilots walked off the job Saturday amid an ongoing contract dispute with the airline that has lasted for more than three years. Spirit pilots have said their pay lags behind competitors such as AirTran Airways and JetBlue.
Thursday, June 10, 2010
Florida Panhandle takes a hit
Pensacola and the neighboring resort towns are getting cancelations at an increasing rate. Restaurants, hotels and condo rentals are feeling the impact. The continuous coverage of the oil gushing out and the effect on wild life is taking a toll. Florida stands to lose the most in tourism as it is the top destination for vacationers and relies on tax revenue from hotels, lodging, restaurants and entertainment for their budget.
Tuesday, June 8, 2010
Baggage Confusion
“Airlines have a variety of different rules and fees depending on the number of bags checked, class of travel, frequent flyer status and routings. ACBR will put all of that information in one place so passengers can have a complete understanding of baggage fees before they buy their tickets—even for complicated journeys.”
Travel Management companies and airlines will have the database to disclose clearly and accurately to the passengers the baggage policy as it pertains to specific itineraries and class of service.
Monday, June 7, 2010
Car Rental Fees (a new low!)...
Examples include charging higher rates if you return the car earlier than expected. A fee if you do not drive the car enough (in the form of a "re-fueling fee"), a premium for younger drivers, extra drivers, child safety seat surcharge and the punitive refueling fee, heaven forbid, if the vehicle is returned 100% re-fueled.
There is also a semantic issue growing as car rental companies re-define the size of the vehicle. What used to be small/compact is now defined as intermediate, and the new large is the old intermediate.
What to do: Check your insurance policy coverage. Chances are you are covered for auto rental as well with minor exceptions. Do not fall for the hard sell pitch and go for the $24.99/day coverage. Inquire about the rate if you return the car early or late, as some companies charge a full additional day for a mere one hour overage. Return the car fully fueled and avoid the exhorbitant re-fueling fee that can go as high as $6/gallon. Finally, make sure that you get a confirmation for the actual vehicle size or the "equivalent" that you desire...
Friday, June 4, 2010
Business Class Bargain to Paris? Openskies
Wednesday, June 2, 2010
DOT Proposes Additional Consumer Protections for Air Travelers
6/2/2010
Washington, DC – U.S. Transportation Secretary Ray LaHood today proposed new consumer protections for air travelers, building on the Department of Transportation’s recent rule banning carriers from subjecting passengers to long tarmac delays and other deceptive practices.
Specifically, the new proposed rule would:
• increase compensation for passengers involuntarily bumped from flights
• allow passengers to make and cancel reservations within 24 hours without penalty
• require full and prominently displayed disclosure of baggage fees as well as refunds and expense reimbursement when bags are not delivered on time
• require fair price advertising
• prohibit price increases after a ticket is purchased
• mandate timely notice of flight status changes
“Airline passengers have rights and should be able to expect fair and reasonable treatment when they fly,” U.S. Transportation Secretary Ray LaHood said. “With this rulemaking, we’re proposing to strengthen the consumer protections enacted last month and raise the bar for airlines when it comes to treating passengers fairly.”
The rule published last December, which adopted a three-hour limit for airline tarmac delays for domestic flights, also required U.S. carriers to adopt contingency plans for lengthy tarmac delays at large-hub and medium-hub airports and to publish those plans on their websites. Today’s proposed rule would expand the requirement for having contingency plans to include foreign airlines’ operations at U.S. airports and would require carriers to adopt contingency plans for small- and non-hub airports.
The rule also would require the reporting of additional tarmac delay data to DOT. The Department would collect this data from all U.S. and foreign airlines operating aircraft of 30 or more seats on flights to and from the United States and charter flights. Currently, the Department collects this data only for the domestic scheduled flights of the 18 largest U.S. airlines.
The proposed rule also would increase the potential compensation for being involuntarily bumped from oversold flights. Currently, airlines may limit compensation for involuntary bumping on flights to $400 if the carrier arranges substitute transportation scheduled to arrive at the passenger’s destination one to two hours after the passenger’s original scheduled arrival for domestic flights, or one to four hours for international flights, and to $800 if the substitute transportation is scheduled to arrive more than two hours later for domestic flights, or more than four hours later for international flights. The proposed rule would quickly increase these limits to $650 and $1,300, respectively, and thereafter adjust the amounts for inflation every two years.
The Department also proposed a number of measures to make it easier for consumers to know how much they will have to pay for air transportation. Carriers would be required to provide special notice any time baggage fees are increased, and to notify passengers buying tickets whether they must pay to check up to two bags. It also asked for comment on several alternatives under consideration to provide greater access to air transportation to persons with severe peanut allergies.
To support President Obama’s open government initiative, the Department has partnered with the Cornell eRulemaking Initiative in a pilot project, Regulation Room, designed to improve the public’s ability to understand and participate in this rulemaking through a web-based discussion format. Information on the Regulation Room can be found at www.regulationroom.org.
Tuesday, June 1, 2010
Travel Tip- Baggage
Even if your bag exceeds the overhead bin size, you may want to "gate check" it...
Most airlines are not equipped to charge passengers at the gate, so they will be happy
to speed up the boarding process by checking your oversized bag at the gate for free.
Previewing June travel
Posted by travelguru at 2:30 PM
Sunday, May 30, 2010
Travel advisories.....
Thursday, May 27, 2010
Welcome to our new website!
British Airways Strike continues...
The union might elect to extend the strike beyond the periods announced earlier. No resolution appears within reach at this time, and flight disruptions and cancellations will likely continue.