This is a revised 2014 version of the "10 things...", so before April fools day, here they are:
1) We want to put your travel agent out of business. They work for you not for us.
2) We get to keep a good chunk of taxes/airport fees on unused non-refundable tickets.
3) We will nickel you and dime you any way we can.
4) We know so much about you, you may think it's creepy.
5) Your "loyalty" means nothing to us. Your dollars is all we care about.
6) Your miles will continue to depreciate, expire and will be worth less and less. We make the rules.
7) Our regional pilots and crew make close to minimum wage.
8) We are the judge and the jury. Your complaints don't matter that much.
9) We are in cahoots and we raise prices in tandem without any regard to price fixing.
10) With so few domestic airlines, you really don't have much in terms of choices.
11) Our baggage handlers may treat your luggage like garbage bags and may pilfer them too.
Okay, so that's 11...
1) We want to put your travel agent out of business. They work for you not for us.
2) We get to keep a good chunk of taxes/airport fees on unused non-refundable tickets.
3) We will nickel you and dime you any way we can.
4) We know so much about you, you may think it's creepy.
5) Your "loyalty" means nothing to us. Your dollars is all we care about.
6) Your miles will continue to depreciate, expire and will be worth less and less. We make the rules.
7) Our regional pilots and crew make close to minimum wage.
8) We are the judge and the jury. Your complaints don't matter that much.
9) We are in cahoots and we raise prices in tandem without any regard to price fixing.
10) With so few domestic airlines, you really don't have much in terms of choices.
11) Our baggage handlers may treat your luggage like garbage bags and may pilfer them too.
Okay, so that's 11...
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