Thursday, March 20, 2014

Airlines Complicating and Contradicting Baggage Rules

Airlines have continuously experimented with ways to speed up the boarding process.  Experiments such as boarding from the back to the front or from window to aisle have not shown material efficiency or time savings.  Passengers continue to find ways to game the process by bringing on board more than airlines allow and causing delays when the overhead bins become full, a frequent occurrence.  Airlines also further complicate and contradict the process as they devise new ways to collect fees directly and indirectly.  The direct approach is to charge passengers fees for carrying on board additional items.  In addition, airlines and their credit card partners tout card amenities such as priority boarding.  These cards with priority boarding have become so prevalent that airlines are defeating their own efforts of boarding from back to front or window to aisle.  Until policies are streamlined and until decision makes realize that the top priority is the speed of boarding, avoiding delays and on-board passenger confrontations and fighting over bin space, this problem will never go away. www.premieretravel.com

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